Category Archive: Compliance

Software Compliance

Software audit may be the most fear-inducing phrase used in IT today. It ranks right up there with root canal and for good reason: stories of multi-million dollar compliance true-ups are enough to scare anyone, compounded by Oracle’s contractual right to audit its customers’ software usage. That said, such an audit is rarely a surprise to anyone involved. And, from what I have seen, it is rare that Oracle exercises its right to shut down the software in question in a way that hamstrings vital production systems.

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Software Licensing Handbook, Second Edition, by Jeffrey I. Gordon

I almost called this blog entry a book review.  More accurately, however, this is a book recommendation.

Simply stated: the more you know, the more effective you can be. This is no truer than when licensing software. Big companies—but especially big software companies—seem to use the byzantine nature of licensing terms and conditions against their customers.

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Contemporaneous Agreements

The Oracle License and Services Agreement (aka OLSA) is a 20+ page document that requires signature with each order for Oracle licensing. There is an important section labeled “Entire Agreement” that states, in part:

You agree that this agreement and the information which is incorporated into this agreement by written reference (including reference to information contained in a URL or referenced policy), together with the applicable ordering document, are the complete agreement for the programs and/or services ordered by you, and that this agreement supersedes all prior or contemporaneous agreements or representations, written or oral, regarding such programs and/or services.

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